The information is gathered from the patient's Welcome Visit.

Some examples of allergies would be food allergies, contact allergies, allergic rhinitis, cold allergy and more. The most common allergen are food or an ingredient in processed food. Examples are eggs, milk, soya, chicken, wheat, seafood, and peanuts. A lot of patients would also present with allergies and asthma during periods when pollen content is high. Ingredients in soap, cleansers, lotions, shampoos, scent and the like can also cause allergy. Patient's can also be allergic to certain kinds of medicine or blood component. Reaction to allergy varies from redness, hives, urticaria, and localized or generalized pruritus  to life-threatening ones like stridor, cessation of breathing. Allergies can be inherent or developed. With frequent exposure (e.g. contact dermatitis), a person can develop sensitivities or eczema even if these were not problems in the past. Cross sensitivity can also occur, specially in the case of antibiotics.

Chronic conditions include hypertension, heart disease, cardiomyopathy, atherosclerosis, diabetes, pulmonary hypertension, COPD, gout, arthritis, dementia, chronic kidney disease, Crohn's disease, cancer and others. There are about 25 of these where the condition and the medication taken for it impact the health of the patient.

It is advisable for the patient to bring the actual medication bottle or prescriptions to avoid omission of or giving the wrong information, particularly in the dosages and timing of medication.

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